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See what our guests say about us

4,7 out of 5.0 average rating
based on 25 reviews
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4,4
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4
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5
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5
What did you like about your stay in the property or location?
We found a great offer considering the high season and the hotel’s excellent location, just a short walk from the station and from the quieter, more residential area, which is far less crowded than the old town. We appreciated that the hotel had just been recently refurbished. What stood out the most, however, was the customer service and the attentiveness of the staff, who provided constant support despite it being peak season and the very high number of guests.
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5
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Staff helpful and friendly. Room was well equipped and well serviced.
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5
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Attractive. Convenient. Friendly staff. Good breakfast.
5
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Our room was spacious with a great view and everything very clean and comfortable. Good breakfast and staff very friendly. Location excellent.
4,4
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5
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5
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Très bien situé, lits incroyablement confortables
4
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4
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The location was goo, close to town and the hotel was clean tidy and very well decorated. We would stay again
4,4
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Excellent location friendly and very helpfull staff, wonderfull styling room.
5
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5
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5
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Lovely quiet room in the heart of the city. Very handy for the central shops and restaurants
4,8
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5
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4
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5
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5
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Excellent location. Lovely room, well sized room.
4,6
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4
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5
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Great location, striking new decor, friendly and helpful staff, good cooked breakfast, ability to work in bar area during day. Would just have liked a bigger bed —4’6” not enough for two tall people!
5
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5
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5
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Excellent support from hotel staff from booking to checking out, a seamless process thank you.
5
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5
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5
What did you like about your stay in the property or location?
Great location for all attractions traditional building but mod cons. Nice views. Friendly helpful staff.
4,2
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Nice hotel and quite central without being too noisy. Very friendly and helpful staff. Would stay again when we visit if the price is ok. We got a good deal but a friend who wants to go in May checked the prices and it shot up by 3 times the price in March.
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Personale cordiale e gentile. Consiglio anche per la posizione. Ci ritornerò e lo consiglierò.
5
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5
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5
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This is our second stay at the hotel and it was another enjoyable one
5
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5
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The location was fabulous, and everything was spot on, highly recommend
4,4
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4
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Great position for Waverley station, buses and Princes Street. Easy walking. Lovely big room and bathroom; very welcoming staff.
4,8
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5
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5
What did you like about your stay in the property or location?
It's a great place to stay.. 5 minutes from everything. Great breakfast and nice decor..
5
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Hôtel très bien placé, proche de tout. L’hôtel est très propre, calme, confortable, bon accueil. Je recommande…
4,8
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5
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Location is excellent! The hotel room was everything you need it to be - clean, quiet and had a beautiful view of the port. The decor does Scottish heritage proud - keep up the good work!
4,8
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5
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4
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5
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5
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5
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It was clean and lovely. Very comfortable. The breakfasts were delicious. We really liked being on the street level. Room 130 at Number is great. We would stay there again if go back to Scotland. Well done!
5
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5
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5
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5
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5
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We thoroughly enjoyed our stay at New Town Hotel. Service from booking through to the moment we left was 1st class! The rooms are all refurbished to a very high standard, including underfloor heating. The bathroom was amazing with a stand-alone bath! Breakfasts were superb (the omelettes were to die for!!) All staff were very obliging and nothing was too much trouble. We would definitely stay there again!
4,6
How would you rate your stay?
4
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5
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4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
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What did you like about your stay in the property or location?
Very warm and comfortable, no real complaints at all. Staff very helpful and friendly. Location excellent. My only suggestion would be to provide a better choice at breakfast - full breakfast is far too large for us and few choices otherwise. Only white bread is provided for toast, perhaps some decent wholemeal or seeded bread could be provided?

Contact

Address

New Town Hotel
8 - 12 York Place,
Edinburgh,
EH1 3EP

Phone

0131 4784748

Email

info@newtownhotel.co.uk

Location

Call Us

0131 4784748

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