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See what our guests say about us

4.8 out of 5.0 average rating
based on 25 reviews
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4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff went out of their way to ensure we were comfortable and content. The hotel is also an excellent location
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Beautiful hotel !…….Staff could not do enough for us and the breakfast was the best Hotel breakfast l ever had - l passed this on to the Chef personally…Great location and because of the excellent staff, l would highly recommend and l will deffo book again :)
4.4
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4
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5
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4
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4
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5
5
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5
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5
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5
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5
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5
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Nice facilities, very kind service, very well located
5
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5
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5
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5
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5
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5
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I stayed for six days, and everything was simply outstanding. The room was completely renovated and beautifully done. The staff was friendly, polite, and genuinely welcoming. The location couldn’t be more convenient, and the room was always warm, comfortable, and spotless — an exceptional stay from start to finish.
5
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5
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5
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5
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5
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5
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Magnifique hôtel entièrement rénové avec beaucoup de goût ! Personnel très sympathique et accueillant. Grande chambre avec vue panoramique sur le Firth. Emplacement idéal. Nous reviendrons !! Attention si vous n’aimez pas les escaliers demandez une chambre RDC. Pas d’ascenseur dans cet immeuble typique du style georgien !
5
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5
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5
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5
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5
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5
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I recently stayed at this hotel and had a wonderful experience! The room was spotless, comfortable, and beautifully presented — perfect for a relaxing stay. The real highlight, though, was the breakfast and the amazing staff. Every morning, the team greeted me with warm smiles and made sure I had everything I needed. The food was fresh, delicious, and offered a great variety. Overall, it was a fantastic stay — I’d definitely come back and highly recommend it!
4.8
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5
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5
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5
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5
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4
What did you like about your stay in the property or location?
Wonderful location, beautiful staff who made the stay delightful. Super clean and well maintained. Thankyou
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
The friendliness and helpful of your staff Large big rooms Cleanliness of the rooms Choices of movies tv programs Water bottles in the room
4
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4
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4
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4
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4
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4
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Very good value for money. No real complaints at all but decaffeinated tea or coffee available would have been appreciated, and the tv was too complicated to find the channels we wanted . Who needs 4000. Overall good value for money and would definitely stay again . You cannot allow for everyone’s personal tastes.
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Superbe hôtel, rénové, très bien placé. Une équipe très sympa et disponible, une chambre spacieuse avec très belle vue et tout le nécessaire. Nous reviendrons !!
5
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5
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5
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5
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5
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5
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The staff were so lovely and helpful. The lady with curly hair was very friendly and even the lady as we checked out showed us to the loos and was very helpful. The rooms were great and the location is perfect.
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Clean and very central to everything that we wanted to see, staff friendly. Would definitely stay again.
3.8
How would you rate your stay?
4
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4
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3
How did you find the standard of the accommodation?
4
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4
What did you like about your stay in the property or location?
Nice breakfast friendly staff excellent location.
4
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4
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4
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4
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4
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4
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Maria was great!
4.8
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5
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5
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4
How did you find the standard of the accommodation?
5
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5
5
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5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
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5
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5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Beautiful property, amazing location, reasonable value. Thank you!
5
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5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Thank you for your kind assistance. It was close to the station and we had a very comfortable stay.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Nice location and staff. Only downside was no air conditioning
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The hotel was close to everything I wanted. Very friendly staff and the room was nice and very spacious. I’m looking forward to staying there. again soon.
4
How would you rate your stay?
4
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4
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4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The fact that it is very well located, very close to the city centre.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great location. Nice room. Staff was great!!

Contact

Address

New Town Hotel
8 - 12 York Place,
Edinburgh,
EH1 3EP

Phone

0131 4784748

Email

info@newtownhotel.co.uk

Location

Call Us

0131 4784748

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